The rules underneath every Dragonia promotion
Individual campaigns come and go, but the same framework sits beneath all of them. This page is our digest of the bonus terms and conditions in ordinary language — the clauses that decide whether an offer pays out, arranged in the order they tend to matter.
dragonia.io is an independent portal about the Dragonia online casino, not the operator. Nothing here overrides the operator's own published conditions; where the two ever disagree, theirs are the binding text.
Read the operator's full conditionsThe framework in six lines
- Wagering: ×35 of the bonus amount, on qualifying games, before anything converts to cash.
- Max bet: €5 per round while bonus funds are live. This is the clause that voids the most balances.
- Validity: 7 days from crediting, after which the unfinished balance and its winnings expire.
- Contribution: slots count in full; live and table rounds count far less; some titles not at all.
- Eligibility: one account per person, opt-in before the deposit, no retroactive claims.
- Qualifying deposit: €20 by Trustly or Skrill, €25 by bank transfer.
The max bet rule, and why it catches people
A max bet cap limits how much may be staked on any single spin or hand while a bonus balance is active. It exists to stop a large requirement being cleared in a handful of oversized bets, and it is enforced automatically. Breaching it once — including by accident, on a feature buy or an auto-spin left at the wrong stake — can be enough to void the bonus and everything won from it.
Our advice is blunt: set the stake before you open the game, not while playing, and treat €5 as an absolute ceiling rather than a target. This is the single most expensive clause in the whole document.
Max cashout and sticky balances
Two clauses decide what you can actually take away. A max cashout caps the withdrawable winnings generated from bonus funds, regardless of how much the balance produced — most common on free and no-deposit campaigns, where it is the number that defines the offer's real value. A large-looking credit with a small ceiling is worth the ceiling and nothing more.
The second is stickiness. A sticky bonus never converts into withdrawable balance at all: it stays as playing credit and is deducted when you cash out, so only the winnings above it belong to you. Non-sticky bonuses convert once cleared. Check which type an offer is before claiming, because the difference is far larger than any difference in percentage.
The wagering cap and excluded games
Alongside the stake limit sits a wagering cap in the broader sense: rules about what counts and what does not. Restricted games are titles excluded from bonus play or from contributing toward turnover — typically low-edge table games, certain jackpot slots and specific high-return machines the terms name directly. Betting bonus funds on an excluded title can forfeit the bonus outright; where it is merely non-contributing, the stakes simply do nothing for you.
Cross-check the excluded list against the contribution table before deciding where to clear an offer. The arithmetic behind that choice is worked through on our wagering requirements page.
Clauses people miss until it is too late
- Only one bonus runs at a time, so an unfinished balance blocks the next offer.
- Requesting a withdrawal mid-wagering normally cancels the bonus and its winnings.
- Identity verification can be requested at any point, and a name that does not match the document stalls payouts.
- Betting patterns treated as abuse — opposite bets, low-risk hedging — allow the operator to void an offer.
- Promotional conditions can be updated; the version live at claim time is the one that applies.
The thirty-second check before any claim
Four questions close almost every gap. What is the multiplier and what does it come to in euro? When does the window close? What is the maximum stake while the bonus is live? Which games contribute in full? If you can answer those before opting in, very little about the offer will surprise you afterwards.
And a closing thought that runs against the usual advice: written bonus rules are a good sign, not a warning. The offer worth avoiding is the one with no published conditions at all, or conditions that shift quietly after the claim. A long, boring terms page is part of your protection — and in a regulated market like Italy, its presence is one of the things that separates a supervised operator from an unsupervised one. Disputes are covered on our complaints page.
Terms questions
Which version of the terms is binding if they change?
The version published on the operator's site at the moment you claim. Conditions can be updated between campaigns, which is exactly why we screenshot the offer page at claim time rather than relying on an article, including this one.
What counts as bonus abuse?
Betting patterns designed to clear turnover without real risk: covering both sides of a table game, low-variance hedging, or coordinated play across accounts. Operators reserve the right to void bonuses on those patterns. Ordinary play, however cautious, is not the target of that clause.
Can two promotions run at the same time?
No. One bonus balance is active at a time here, and the wagering on it has to be finished before the next can be claimed. Planning around that is worth a moment, because opting into a small offer can lock you out of a better one later in the same week.
What should I do if a bonus is voided and I disagree?
Collect the evidence first: the promotion page as it appeared, the claim timestamp, your bet history. Then contact live chat with the timeline and the promotion named exactly as it was published. If the answer is unsatisfactory, our complaints page explains how to escalate calmly and what a documented case needs.
Related reading: the full bonus index, the welcome bonus these rules apply to first, cashback as the lightest-terms alternative, and cashier limits on our payments page. Back to the main Dragonia review.