Ludovica Ferraris
Online casino analyst, based in Milan, nine years in iGaming. She signs every page on dragonia.io and answers for every number printed on them.
About the author
Before online casinos there were six years in payment processing: bank transfers that vanished between two institutions, reconciliations that refused to balance, chargebacks to be explained to people who did not want to hear about them. That job left one useful obsession behind. Whenever somebody promises an "instant withdrawal", the first question is always who physically moves the money, through which rail, and in how many hours it genuinely arrives.
Since 2017 the same method has been applied to iGaming. Real accounts, real verification with real documents, deposits of her own money and a stopwatch on every operation. Not one page on this site is built from a press release: if a payout time was not measured, it does not get written down as a fact.
Why she is considered a payments expert
The specialism is narrow and deliberately unglamorous: real payout timing and the small print of bonuses. A 35x wagering requirement and a 40x one look close together until you read that the second excludes live tables and caps stakes at two euros per round. That clause, not the headline percentage, decides whether an offer is generous or merely well written. Nine years of reading those paragraphs is what makes an expert in this corner of the industry, and it is the only expertise this site claims.
She is not a lawyer, and dragonia.io does not give legal advice. She is someone who reads terms to the end and translates them into plain English, faults included.
The testing protocol
- A real registration with her own data and full KYC — document, selfie and proof of address — with the actual verification hours noted.
- A deposit on every method described: Trustly, Skrill, bank transfer, USDT, each with the send time and the credit time recorded.
- Genuine play sessions across at least five titles from the catalogue, checking declared RTP behaviour, client stability and how the live tables hold up.
- A timed withdrawal on a weekday and again at the weekend, because the gap between the two is the most useful figure in the whole exercise.
- A support test using one concrete, verifiable question, measuring the first-response time.
- A re-read of the terms after three months: when a clause moves, the page moves with it.
Three rules that are not up for negotiation
First: no operator ever sees a text before publication. Second: the flaws stay in, including when an affiliate manager rings to ask for them to be softened. Third: any figure not verified in person is introduced with "the operator states" rather than passed off as an established fact. The commercial side of the site is spelled out in the affiliate disclosure: commission pays for the work, never for the opinion.
What she writes about
- Cashiers and payment methods — real timings, minimums and fees, collected in the payments section.
- Bonus terms and wagering requirements, with the small print translated into sentences.
- Licence verification and corporate transparency, explained on the about us page.
- The overall platform verdict in the Dragonia review.
- Player protection tools: limits, breaks and responsible gambling.
Contact and corrections
If a number on one of these pages is wrong, report it through the support page. Corrections are published with the revision date attached rather than removed quietly. After direct testing, reader accounts of their own withdrawal experiences are the most valuable source this desk has.